“If everyone is moving forward together, then success takes care of itself,” – Henry Ford
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Interest Based Problem Solving (IBPS) is more than just a conflict resolution tool—it’s the core methodology driving successful High Performance through Engagement (HPtE) Strategy® implementations. By focusing on underlying interests rather than positions, IBPS enables organisations to harness tension between competing priorities and transform potential conflicts into opportunities for innovation and growth. The Challenge: Balancing…
At its heart, Interest Based Problem Solving is inherently simple. There are four steps. Step 1: Defining the Problem – The Opportunity Statement This step leads a team to develop an Opportunity Statement. An opportunity statement creates the boundaries for the problem solving, usually begins with “What can/might we do to …”, is open-ended and…
In 2013, Air New Zealand faced a problem that plagues organisations worldwide: decades of adversarial union-management relationships that drained resources, stifled innovation, and created a culture of mutual distrust. CEO Christopher Luxon called it the “Punch and Judy Show” — a theatrical performance where management and unions played predictable roles, fighting the same battles repeatedly…
Survival Simulation Series exercises require team members to work together effectively to deal with life-threatening situations. These simulations can be used as icebreakers, to establish Constructive norms within a new work group, or to introduce members to the value of synergy or to gauge their synergistic problem-solving skills. How Simulations work Synergy occurs when the interactive…
This is one of the best online introductions to Interest-Based Bargaining we have seen. It was produced by the The Fair Work Commission in Australia. Learn about a collaborative approach to bargaining – interest-based bargaining – and hear from employers, employees and representatives who have used it in their workplaces. Module overview This learning module…
The use of Interest-Based Problem-Solving (IBPS) to engage employees (and their representatives) in solving business problems is gaining momentum worldwide. At its heart, IBPS is a form of systems thinking that provides a structure to a problem solving or negotiating session where instead of it being “you against me because of the problem”, it becomes “you and…