“If everyone is moving forward together, then success takes care of itself,” – Henry Ford
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At KiwiRail, adopting a high performance, high engagement strategy has helped them boost engagement, increase productivity and improve health and safety.
“Ladies and gentleman. The financial performance is not enough. The real thing is the harmony within the company. If you have the harmony within the company the financial performance will arrive. If you don’t have the harmony inside the company the financial performance, even if you have them, will be lost. The real key is…
In 2013, Air New Zealand faced a problem that plagues organisations worldwide: decades of adversarial union-management relationships that drained resources, stifled innovation, and created a culture of mutual distrust. CEO Christopher Luxon called it the “Punch and Judy Show” — a theatrical performance where management and unions played predictable roles, fighting the same battles repeatedly…
“It would seem to be so self‑evident that maximum prosperity for the employer, coupled with maximum prosperity for the employé, ought to be the two leading objects of management, that even to state this fact should be unnecessary. And yet there is no question that, throughout the industrial world, a large part of the organization…
Interest-Based Problem-Solving, an approach rooted in addressing the underlying needs, interests, and concerns of all parties involved, has gained prominence as an effective method for conflict resolution and collaboration in the workplace. In addition to fostering stronger working relationships, this method can also accelerate personal growth and development. By incorporating elements of Robert Kegan’s Constructive…
Team breakthroughs require a combination of skill and expertise, constructive interpersonal behaviour and rational thinking. The size of your breakthrough depends on the quality of the decision, multiplied by the degree to which the decision is accepted by those who must implement it. Quality and Acceptance are brought about through consensus decision-making. Skill and expertise…