Beyond Dilemma: Why the Evaporating Cloud Works When Other Conflict Resolution Fails
Dr. Kelvyn Youngman recently shared a passage from Taiichi Ohno that made me think. It articulates something I’ve witnessed hundreds of times in facilitation work but had never seen expressed so clearly. Ohno wrote in 1982: “The debate can become endless. Or, each side tries to be more outspoken than the others and things do…
