The largest continuing hemorrhaging cost in every organisation is …
“The largest continuing hemorrhaging cost in every organisation is the time that people are wasting basically protecting and looking out for themselves.”
– Robert Kegan
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The major problems in the world are the result of …..
“The major problems in the world are the result of the difference between how nature works and the way people think.” – Gregory Bateson
Simple can be harder than complex …
“Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.” Steve Jobs
- Collective Problem Solving | Interest-Based Mediation | Interest-Based Negotiations | Interest-Based Problem-Solving (IBPS) | Managing Conflict in the Workplace | The 3Cs Model
What is Interest-Based Problem-Solving?
It is estimated that employees spend 42% of their time engaging in or attempting to resolve conflict and 20% of Managers’ time is consumed with conflict-related issues. Masters and Albright (2002), in The Complete Guide to Conflict Resolution in the Workplace, point out that people thrive on conflict in most areas of their lives–football games, political debates, legal disputes–yet…
How efficient is a fire engine?
Fire engines are really important. When someone’s house or business is burning down or there is a major problem it will often be a fire engine that “saves the day”. That is why they have real value. But, when things are quiet, fire engines just sit there doing nothing. What is worse is that they…
