Kym Amiatu – Operations Business Transformation Lead at Air New Zealand

“Air New Zealand is empowering employees through collaborating to resolve problems or identify opportunities with those who are closest to the problem/opportunity.  

As part of this change a number of working groups have been put in place with multiple (union/employee/employer) team members.

I have used Karl to facilitate problem solving sessions and collective agreement negotiations. Karl has used interest based problem solving and interest based negotiation techniques during these sessions.

Karl has an energising facilitation style, he quickly judges the mood of the participants and their abilities and adjusts his facilitation style accordingly. Karl has a range of frameworks and methodologies he uses to manage the inputs and interests of the stakeholders, resulting in a successful outcome.

I continue to engage Karl for his facilitation abilities and feel confident in recommending him to others.”