Wouldn’t it be great if we could get synergy between achieving financial outcomes, continuous improvement of value for consumers and a constructive culture?
An HPtE Strategy® assists people to seek out improvement opportunities, strengthen peoples ability to solve problems when a conflict occurs, all the while helping to build positive relationships between people. This saves time and money.
It is a path to sustainable high performance.
But, an HPtE Strategy® is a big commitment.
Many organisations have already recognised the need to find a synergy between the 3C’s and have developed their strategy around it. This is certainly a great step in the right direction and those who have invested in it have reaped the rewards. While the benefits are big, sustaining the effort and focus takes a great deal of effort. The pressure to compete for time and money erodes the impact of the effort put in and the transformation will slow or stagnate. Sometimes it will regress.
If you have ever seen an organisation whose leadership changes focus to just one or two of the C’s you will have witnessed the stagnation or regression.
An HPtE Strategy® takes engagement and culture to a new level that is less influenced by a change in any one leader.
This is achieved through a mix of focus, structural, process, system and leadership style changes.
It would not be judicial to enter into such an approach without first testing it within your organisation. Before committing to an HPtE Strategy® a Proof of Concept Project is recommended.
But, before you even get to a proof of concept, organisational leadership must answer four important questions:
- Why Change? Is sustainable high performance really the goal or do we have a more short term focus?
- What to change? We have already described the endless cycle that erodes Commercial Responsibility, Consumer Value and Culture.
- What to change to? We have already described the reverse of the cycle.
- How to change? That is the focus of the #HPtE series from here on in.
As a starting point, an HPtE Strategy® is an injection into the business system to address the competition and conflict caused by a localised focus on one of the necessary conditions (The 3C’s). It addresses the assumption that The 3C’s are mutually exclusive of each other.
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