The 3C’s are necessary conditions that form a foundation for sustainable high performance.
If sustainable high performance is your goal then finding synergy between Commercial Responsibility, Consumer Value and a constructive Culture is a must have.
But how do we get everyone focused on all three when different people think one is more important than the other two?
Finding the synergy between the 3C’s is not an easy task and it has alluded many. It takes commitment, perseverance and courageous leadership. Probably, more than anything, it requires that we use our ability as human beings to collectively problem solve. We need to work together collectively to meet all of our interests.
Peter Senge sums it up best:
“The smartness we need is collective. We need cities that work differently. We need industrial sectors that work differently. We need value change and supply change that are managed from the beginning until the end to purely produce social, ecological, and economic well-being.
That is the concept of intelligence we need, and it will never be achieved by handful of smart individuals. It’s not about ‘the smartest guys in the room.’ It’s about what we can do collectively. So the intelligence that matters is collective intelligence, and that’s the concept of ‘smart’ that I think will really tell the tale.”Peter Senge
Taiichi Ohno, the grandfather of the Toyota Production System and Lean also gave us a clue as to how to create sustainable high performance:
“Why not make the work easier and more interesting so that people do not have to sweat? The Toyota style is not to create results by working hard. It is a system that says there is no limit to people’s creativity. People don’t go to Toyota to ‘work’ they go there to ‘think’.”Taiichi Ohno
Part of an HPtE Strategy™ is to use problem solving methodologies that are capable of discovering the interests of all stakeholders and collectively find options that can be combined to meet those interests. Part of an HPtE Strategy™ is to use Interest Based Problem Solving.
The pyramids in Egypt would not have been easy to build. They would have taken a long time and a great deal of commitment and perseverance from all who were involved. They have, however, stood the test of time and have been resilient to the harshest of climates for centuries. Finding the synergy between the 3Cs and building this pyramid in your organisation will not just bring resilience but will create an environment for adaptive growth, innovation and sustainability.
To find the synergy between the 3C’s and harness the collective intelligence within your organisation you will need a robust strategy and framework.
Now that we have discussed the foundation in the previous posts we will begin to explore the HPtE Strategy™ Framework and the critical function of interest based problem solving.
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P.s. Here is a link to the next post: The history behind the 3C’s (HPtE #7)