Air New Zealand’s CEO, Christopher Luxon once shared this great insight:
“The thing for me is recognising that, as a business leader, you have a responsibility to lead a company for the future, leaving it in a better place in five, 10, 15, or 20 years’ time. My job is to make sure that commercials are strong, the customer experience is great, the culture of the organisation is constantly improving.”
Pratt & Whitney follow this same strategy. Here is a great video I came across when preparing for a recent workshop session. It is the best summary I have seen of the “why” every organisation should work at High Performance through Engagement.
Sustainable high performance is achieved when we create a culture that is collaborative, innovative, where we can all have confidence in what we bring to the table and where we can achieve together.
It is all about People:
He aha te mea nui o te ao
What is the most important thing in the world?
He tangata, he tangata, he tangata
It is the people, it is the people, it is the people