In a previous post, I shared a video about Kaiser Permanente’s Labor Management Partnership.
Here is another video from Bernard Tyson, CEO of Kaiser Permanente.
Note three things:
- Seeking “mutual interests”,
- Getting the right people at the right table solving the right problems,
- “Affordability” (Commercial Responsibility), “Improvement in quality” (Consumer Value) and “a great environment to work in” (Culture)