In a previous post, I shared a video about Kaiser Permanente’s Labor Management Partnership.

Here is another video from Bernard Tyson, CEO of Kaiser Permanente.

Note three things:

  1. Seeking “mutual interests”,
  2. Getting the right people at the right table solving the right problems,
  3. “Affordability” (Commercial Responsibility), “Improvement in quality” (Consumer Value) and “a great environment to work in” (Culture)

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